Order Cancellation Policy
To cancel an order you have placed with Dragonfly Footbags Inc., you must contact customer support by email ([email protected] Every effort will be made to accommodate the cancellation of your order as long as it has not yet shipped. When contacting customer support to cancel an order, please be ready to provide your name, the order number, and your contact information. Please note that if the item has shipped, the order cannot be canceled. In this case, you can request to return the item for a refund (minus shipping costs).
Return / Refund Policy
Every product you buy from Dragonfly Footbags Inc., comes with a 10 day full warranty. If, for any reason, you are not satisfied with your purchase, you may return it for a full refund or replacement of equal or lesser value. For assistance or to exchange a defective product, please contact us.
30 Day Warranty
All products (unless specifically stated otherwise), carry an implied, industry standard 30 Day warranty against defects due to manufacturing or failure. The warranty does not include any use of the product that does not fall into the designed use of the product as intended by the manufacturer. Please contact us for more information.